The issue is not specific to any particular country or visa category and the authorities are working to correct the problem and restore full operability.

The Embassy has instructed the Colombo visa applicants with June appointments who completed their online applications after June 8 to reschedule their interviews.

Individuals who submitted their DS-160 online applications prior to June 9, 2015, have been advised to plan to attend their scheduled visa interview appointments.

Additional assistance is available by calling 770-3703 between 8am and 8pm on weekdays or This email address is being protected from spambots. You need JavaScript enabled to view it..