The Unit is investigating a complaint lodged on 05 May 2015 by PABC customer Lasitha Yasakula Gunasena of no. 62, Lake Road, Boralesgamuwa that the bank had given false information to the Credit Information Bureau regarding him.

Lasitha and his father, Kankanamge Gunasena, have opened a joint current account at the Old Moor Street branch of PABC.

They have had no overdue, but on 14 February 2012, Lasitha had received a detailed report of the account, which mentioned a sum of Rs. 194,742.84 as overdue to the bank.

Despite several calls to the bank branch, PABC credit recovery unit and the call centre, he had firmly been told to pay the sum.

Again in March, Lasitha and his father have received letters of demand, asking them to pay Rs. 199,369.18 within 14 days.

Copies of

1. Acknowledgement of complaint
2. PABC Lod to Lasitha
3. PABC Lod to Lasitha’s father