The bank has gained a significant growth in its balance sheet as well as profits saving operational costs while improving products, services and processes.
The customer care service of the bank has been strengthened by providing training of staff in bank branches.. Those staff members impart their knowledge gained from the training among other employees of the bank. Tis initiative has helped to offer convenience to the customer and support customer retention.
PABC has increased its pre-tax profit to Rs. 943 million and post tax profit to Rs.603 million for the six months ended June 30, 2016) from Rs.456 million and Rs. 349 million respectively during the same period last year.
The bank has a balance sheet growth to Rs. 121.5 billion up to June this year from Rs. 65 billion in 2014 within around two and half years.
This was a significant achievement of the PABC due to efficiency and dedication of the staff, the bank says.